Customer Service Assistant - Lincoln

Office Support
Ref: 261 Date Posted: Wednesday 20 May 2020
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Due to continued growth our client is looking to recruit a Customer Service Administrator to join their small but extremely busy Lincoln team.

This is a varied role and will suit a junior person with good customer service / supervisory experience who is looking to progress their career.

Duties will include:

First point of contact for customer calls, emails and general support issues.

  • Liaising between customers and print team.
  • Approving art design, print standard and correcting minor artwork errors.
  • Taking and processing orders
  • General administration.
  • Ordering office stationary/ stock
  • Maintain customer data base (including entering new account information) Invoice customers.
  • Other duties may include, general office duties, taking orders to the post office, filling, etc.

Essential Skills

  • Good working knowledge of Microsoft Office applications and strong computer skills Strong communication and interpersonal skills.
  • Ability to deal with customer problems in a friendly and efficient manner.
  • Strong administrative, organizational and customer service skills.
  • Strong attention to detail
  • Must be happy to work in a very busy customer focused role.

Desirable Skills

Knowledge of Photoshop/Illustrator or design experience is desirable but not essential.

Own transport advantageous

Salary is above minimum wage and dependent on experience.