Due to continued growth our client is looking to recruit a IT Technical Support Consultant to join their team near Lincoln. You will have some proven experience in a similar role delivering remote installation and support services.
You will provide technical support to customers via telephone and using remote support technology as necessary.
Responsibilities & Tasks
- Supporting Microsoft operating systems and Microsoft office products.
- General IT administration, including changes to Active Directory, Microsoft Exchange Microsoft SharePoint and Office 365.
- Administration of devices such as hardware firewalls, NAS devices and managed switches.
- Installation of software & operating system patches.
- Accurately check client backup applications for failures log and escalate.
- Monitoring of customers networks
- Assist users with remote access and general troubleshooting.
- Essential skills, knowledge and experience
Driving licence is essential.
Salary £20,000 - £25,000pa depending on experience
Hours are 09:00 – 17:00 M-F
Annual bonus payment, generous overtime rates and fully funded training available.