Due to continued growth our client is looking to recruit an experienced Software Trainer to join their busy team.
Key Responsibilities:
- Responsible for having up to date product knowledge & producing training literature and media
- Preparing and providing high quality training to mixed groups of both client and staff audiences using various training techniques and delivery methods
- Capturing client process in detail and suggest options during training as appropriate
- Liaising with other departments as necessary to ensure client satisfaction
Knowledge/Skills:
- Strong face to face skills and proven ability in delivery of training
- Ability to continue to perform well under pressure
- Outstanding communication, presentation, interpersonal and documentation skills
- High degree of initiative and ability to work unsupervised and on client’s premises
Experience/Qualifications:
- 2+ years in a similar client facing training role (desirable)
- Recognised ‘Education & Training’ qualification (desirable)
- Proven track record of presenting in front of audiences
- Demonstrable ICT skills including current Microsoft Office applications
Personable with a confident and professional style
- Have a logical approach and excellent attention to detail
- Empathetic and reliable with a customer focused approach
- Able to embrace challenges, be adaptable and responsible
- Enjoy travel and hold a full UK driving licence (Pool car and hotel card provided)
- Up to £25,000 Depending On Experience
40hrs p/week